FREQUENTLY ASKED QUESTIONS

Step 1: Remove as much of the mess as possible with paper towels or an absorbent cotton towel.
Step 2: Pour 4-6 ounces of warm water on the area. Use a carpet or upholstery cleaner to extract the water. Repeat a couple of times to dilute and remove the stain.
Step 3: Apply the Extreme Stain & Odor Eliminator, ensuring the area is fully wet.
Step 4: Let it sit for 10 minutes, or overnight for older spots.
Step 5: Extract or absorb excess product with a cleaning machine and let air dry. Tip: Place a dry towel with weight on top to help absorb liquid as it dries.
Step 6: Once dry, vacuum and check the area. If odor persists, repeat the steps.

Our Extreme Stain & Odor Eliminator works on all surfaces. Below are the instructions for each one:
TILE - Spray or pour on tile and grout, then leave it to work its way down and eliminate the stain.
WOOD - Spray or pour on wood, letting it absorb. Use sparingly to avoid swelling, as it's water-based.
COUCH - For removable covers, soak them in the washing machine with a cup of our product. For non-removable cushions, apply the product directly to the affected area.
MATTRESS - Spray or pour on the mattress and leave it to work
LEATHER - Spray the spot and let it sit for a few days. If odor persists, reapply to reach deeper layers.
CONCRETE - Soak the area with our product, leave it to dry, and reapply if the odor remains. Works best at room temperature.
SILK/WOOL - Test for colorfastness before using. Our formula is safe for silk and wool.
TURF - Rinse the area, then spray or pour our product and leave it to eliminate odors. Regular use may be needed for frequent pet visits.

We don't recommend using our product in a steam cleaner, as the high heat can deactivate the biological ingredients, making it ineffective. Instead, pre-treat the affected areas with our product, allowing it to sit overnight if possible. Then, steam clean as usual a day or two later. The key is allowing the product to contact the urine and have time to work. For older stains, spray on the product and let it sit for a couple of days to get down deep and break down the urine.

Yes, you can use our product in the laundry for clothes and bedding. Use about a cup of our product and pre-soak for about 30 minutes in warm water, then wash as usual.

Step 1: Remove as much of the mess as possible with paper towels or an absorbent cotton towel.
Step 2: Pour 4-6 ounces of warm water on the area. Use a carpet or upholstery cleaner to extract the water. Repeat a couple of times to dilute and remove the stain.
Step 3: Apply Stain & Odor Eliminator, ensuring the area is fully wet.
Step 4: Let it sit for 10 minutes, or overnight for older spots.
Step 5: Extract or absorb excess product with a cleaning machine and let air dry. Tip: Place a dry towel with weight on top to help absorb liquid as it dries.
Step 6: Once dry, vacuum and check the area. If odor persists, repeat the steps.

Our Stain & Odor Eliminator works on all surfaces. Below are the instructions for each one:
TILE - Spray or pour on tile and grout, then leave it to work its way down and eliminate the stain.
WOOD - Spray or pour on wood, letting it absorb. Use sparingly to avoid swelling, as it's water-based.
COUCH - For removable covers, soak them in the washing machine with a cup of our product. For non-removable cushions, apply the product directly to the affected area.
MATTRESS - Spray or pour on the mattress and leave it to work.
LEATHER - Spray the spot and let it sit for a few days. If odor persists, reapply to reach deeper layers.
CONCRETE - Soak the area with our product, leave it to dry, and reapply if the odor remains. Works best at room temperature.
SILK/WOOL - Test for colorfastness before using. Our formula is safe for silk and wool.
TURF - Rinse the area, then spray or pour our product and leave it to eliminate odors. Regular use may be needed for frequent pet visits.

We don’t recommend using our product in a steam cleaner, as the high heat can deactivate the biological ingredients, making it ineffective. Instead, pre-treat the affected areas with our product, allowing it to sit overnight if possible. Then, steam clean as usual a day or two later. The key is allowing the product to contact the urine and have time to work. For older stains, spray on the product and let it sit for a couple of days to get down deep and break down the urine.

Yes, you can use our product in the laundry for clothes and bedding. Use about a cup of our product and pre-soak for about 30 minutes in warm water, then wash as usual.

Each Jerky Stick has roughly 55kcal.

The shelf life is 18 months. You can find the expiration date on the top right corner of the back of the bag!

Nope! They’re still safe for your dog, but they might just be a little tougher than usual.

You betcha! Our Jerky Sticks are made in the USA with 100% USA ingredients.

For use in litter boxes: Open the flip-top, hold the bottle over the litter, and shake to evenly dispense granules across the entire box. It shouldn’t take much to get rid of the smell, but you can add as much as you want, as often as you need, to keep the litter box odor away.

It's an essential oil-based fragrance. In the overall formula, there is less than 0.1% of cinnamon oil, methyl salicylate (purified wintergreen oil), eucalyptus oil, citrus oil, citronella oil, and clove oil.

Yes, our Litter Box Odor Eliminator can be flushed down the toilet.

Don’t have a cat? No problem. To knock back the smell in your garbage can, diaper pail, or anywhere else, just sprinkle a little Litter Box Odor Eliminator in the container as needed.

For Hard Surfaces:
1. Open sprayer tip and completely spray area to be cleaned.
2. Wipe with a clean cloth or paper towel to remove excess.
3. For heavy build-up agitate stained surface with a brush.
For Fabric and Carpet:
1. Open sprayer tip and spray spot.
2. Allow to settle into the stain for a few minutes.
3. For best results, agitate and blot the spot with a clean, white towel.

Our Oxy Stain Remover will work on pretty much any stain! This professional-strength formula will remove your toughest set-in stains caused by urine, feces, vomit, blood, dirt, grass, juice, chocolate, coffee, tea, blueberries, tomato sauce, ink, red wine and much more.

Our Oxy Stain Remover is chlorine-free, color-safe, and certified safe for use on all carpet types. We've earned the Seal of Approval from the trusted Carpet and Rug Institute (CRI). It's free from bleaching agents, making it safe for all materials. As always, it's a good idea to spot test a small area first.

Sure thing! For old stains, spray the product on the troubled area and leave it until it dries. Wipe or rinse with water if needed.

-Irritating to eyes: In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.
-Irritating to skin: Skin contact may produce a temporary bleaching effect. Wash with soap and water.
-If Ingested: Drink water or milk. Consult a physician.
pH: 5 - 7
-Degradability: Biodegradable

Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Shea Butter, Chamomile, Rosemary, Oat Extract, Aloe Vera Extract, Almond Butter, Olive Oil, Mango Fragrance

All shampoo should be avoided in the eye area however the Calm Shampoo has a more mild gentle surfactant system to help reduce eye irritation

I went to our chemist with this question and here's the answer: Our shampoo formulas contain mild surfactants (soaps) which cleanse the dog's skin and fur so I would not recommend bathing the dog until 48hrs after application of the topical flea medication. As long as that time has passed, there will be no changes in efficacy of the flea medication since they absorb fairly quickly into the dog's system.

All of our formulas are in a neutral pH range from 6-7.5

Cranberry Extract, D-Mannose, Tart Cherry, Organic Marshmallow Root, Dandelion Root, Fish Oil, Organic Echinacea Root

There is no ingredient in our formula that is toxic in high doses. However, if your cat ate the entire bag, there is a chance he could experience diarrhea.

GABA, Organic Ashwagandha, Melatonin, Valerian Root, L-Tryptophan, Thiamine, L-Theanine

There is no ingredient in our formula that is toxic in high doses. However, if your cat ate the entire bag, there is a chance he could experience diarrhea.

Sporevia™, Microbuild®, Tynagen™, Yea-Sacc® OA, Ginger Root, Chicory Root

There is no ingredient in our formula that is toxic in high doses. However, if your cat ate the entire bag, there is a chance he could experience diarrhea.

Sporevia™, Wellmune®, Tynagen™, Tart Cherry, Fish Oil, Organic Echinacea, Organic Chicory Root, Dandelion Root

There is no ingredient in our formula that is toxic in high doses. However, if your cat ate the entire bag, there is a chance he could experience diarrhea.

Glucosamine HSL, MSM, Fish Oil, Chondroitin Sulfate, Balanced Kollagen (Egg shell membrane), Ascorbic Acid (Vitamin C), Tart Cherry, Curcumin (Turmeric root extract 95% curcuminoids), Vitamin E (d-alpha Tocopherol acetate), BioPerine®

There are roughly 16 kcal per Hip and Joint chew.

Nope! Our Hip & Joint Supplement contains no chicken or chicken byproducts.

There is no ingredient in our formula that is toxic in high doses. However, if your dog ate the entire jar, there is a chance he could experience diarrhea

Cranberry Extract, D-Mannose, Tart Cherry, Organic Marshmallow Root, Dandelion Root, Fish Oil, Organic Echinacea Root

There is no ingredient in our formula that is toxic in high doses. However, if your cat ate the entire bag, there is a chance he could experience diarrhea.

Cranberry Extract, D-Mannose, Tart Cherry, Organic Marshmallow Root, Dandelion Root, Fish Oil, Organic Echinacea Root

There is no ingredient in our formula that is toxic in high doses. However, if your cat ate the entire bag, there is a chance he could experience diarrhea.