Frequently Asked Questions
If you can't find your answer here, please call us at 800-933-9921, or email us at help@roccoandroxie.com
Frequently Asked Questions
If you can't find your answer here, please call us at
800-933-9921, or email us at help@roccoandroxie.com.
Frequently Asked Questions
If you can't find your answer here, please call us at
800-933-9921, or email us at help@roccoandroxie.com.
CLEANING
CLEANING
CLEANING
STAIN & ODOR ELIMINATOR
How do I use the Stain & Odor Eliminator?
The biggest problem pet owners face today is effectively removing all the pet urine from carpeting.
Rocco & Roxie 3-in-1 formula uses both bacteria and enzymes. Enzymes only break up the urine...they do not consume the urine!
The theory behind a bacteria based product is very technical, but really quite simple. Bacteria are living microorganisms. Like any living thing, they must have food in order to live. When applied to the carpeting, the bacteria will create enzymes to break down the urine into tiny pieces in order for the bacteria to digest the food. They will eat the urine to survive. Once the food source is gone, the bacteria will die. No more urine, no more bacteria and no more odor! NOTE: The bacteria must come in contact with the urine to be effective.
Our main objective is to physically remove as much of the urine as possible, before treating the area with any chemical products.
Here is a tip to use less Rocco & Roxie, first use water. Water will dilute the concentrated urine and help carry the urine out of the carpeting. Using water to dilute the urine allows you to use less enzyme product.
An important tool in the urine removal process is a liquid suction device, such as a portable extraction machine or a wet/dry vacuum. If you do not have a machine, you can manually remove most of the water by using highly absorbent cotton towels or paper towels.
To effectively remove any remaining urine residue, use Rocco & Roxie Stain and Odor Eliminator.
Fresh Urine
Step 1
Remove as much of the concentrated pet urine as possible by using paper towels or a highly absorbent cotton towel.
Step 2
Pour 4-6 ounces of fresh, warm WATER on the accident area. Extract or absorb this water from the carpeting. DO THIS STEP 2-3 MORE TIMES. Remember, we are trying to dilute and remove as much of the urine as possible. The more urine we are able to remove through dilution and extraction, the better chance our bacteria will have in digesting the remaining urine residue.
Step 3
Apply Rocco & Roxie Stain & Odor Eliminator to the area. Make sure you use enough product to wet the entire area. Set the sprayer to the Stream setting instead of the Spray setting to get more of the product directly on the trouble-spot and less into the air.
Step 4
Allow the product to sit for 10 minutes or longer. On older, dried spots, allow to sit overnight.
Step 5
Extract or absorb as much of the product as possible and allow to air dry. Helpful Hint: Cover area with a dry towel and place a weight on top of the towel. The liquid will wick into the towel as it dries.
Step 6
Once dried, vacuum and inspect treated area. Odor should be gone. If not, repeat procedure.
NOTE: For older urine stains and odors, follow steps 3-6. The above procedure is also effective for removing vomit!
What surfaces can I use it on?
TILE
Many customers have had success using our product on tile and grout. You can spray or pour it on and leave it. Let it work its way down into the tile, as urine would, to get down and eliminate it.
WOOD
Many customers have had success using our product on wood. You can spray or pour it on and leave it. Let it work its way down into the wood as urine would, to get down and eliminate it. It is water-based so you don't want to use too much and cause swelling.
COUCH
Many customers have had great success using our product to clean couch cushions. If you can take the covers off of the cushions, let them soak in the washing machine for about 30 minutes with a cup of our product in the warm water and then wash as you normally would. Spray the cushions while the covers are off to get to any urine that may have gotten into the cushions. If you cannot take the covers off, just apply enough of our product to get down into the cushions where the urine may have gone. If the product comes in contact with the urine, it will eliminate it.
MATTRESS
Many customers have had success using our product on mattresses. You can spray or pour it on and leave it. If the product does come in contact with the urine, it will eliminate it.
LEATHER
Although our product is water-based and you usually don't want to use water on leather, many of our customers have had great success using our stain and odor eliminator on their leather couches and chairs. Spray enough to cover the trouble-spot and leave it for a couple of days. It probably won't take that long to dry. If the odor is still there, that means the urine has gone deep into the leather and you'll need to reapply. Be sure to apply enough to get deep enough to get to the urine.
CONCRETE
Our product will work on concrete but realize that there needs to be some kind of air exchange. In carpet, there is air exchange and it works fairly quickly. As you can imagine, concrete is somewhat porous but air exchange is minimal. So, apply the product soaking the area well and just leave it on. When it dries, check to see if the urine smell is gone. If not, apply again. Also, the product will work better at room temperature. If your spot is in a garage or outside, colder temps make it harder for it to work.
SILK/WOOL
Our Stain & Odor Eliminator is certified safe by the Carpet and Rug Institute as safe for all colorfast carpets. Additionally, it will not harm silk or wool. However, we always recommend testing for color fastness in a small inconspicuous (if possible) area before treating large areas.
Can I use the Stain & Odor Eliminator in the washing machine?
Yes, you can use our product in the laundry for clothes and bedding. Use about a cup of our product and pre-soak for about 30 minutes in warm water, then wash as usual.
What are the ingredients in the Stain & Odor Eliminator?
Water, Advanced Biological Blend, Non-ionic surfactant, Odor Counteractant, Opacifier.
Why Did Stains Appear After Carpet Was Professionally Cleaned?
Sometimes a few days after the professional carpet cleaners have come, where it once looked clean, you'll see the stains from deep in the carpet and pad start to wick up to the surface of the carpet and become visible. I hope this doesn't happen for you. I hope your stains and odors were just on the surface and are gone forever. However, if they were not just on the surface, and they start to reappear, you'll know your stains and odors are deep and our product will help get rid of those. Please let us know how it goes.
Safety information
- Irritating to eyes: Flush eyes with copious amounts of clean water, holding lids open. If irritation persists, consult a physician.
- Irritating to respiratory system: If irritation occurs, move to fresh air
- Irritating to skin: Prolonged or repeated contact can irritate skin. Wash with soap and water.
- If Ingested: Drink water or milk. Consult a physician.
- pH: 7-9
- Degradability: Biodegradable
Can I use this product in a carpet steam cleaner?
We do not recommend that you use our product in a steam cleaner. The super high heat will kill the biological ingredients in our product thus rendering it ineffective. It's best to pre-treat the problem areas first with our product, let it sit overnight if possible, then steam clean as normal a day or two later. The key is for the product to come in contact with the urine and then be given enough time to work. For old stains, spray the product on and leave it for a couple of days, if possible, to get down deep and consume the urine.
Can I use this product in a carpet shampooer?
We recommend that you don’t use our product in the carpet shampooer. It's better to pre-treat the problem areas, let it sit overnight if possible, then shampoo as normal. The key is for the product to come in contact with the urine and be given time to work. Using it in the shampooer puts it down and sucks it right back up. That doesn't allow it to go deep enough into the carpet (and pad), nor allow it the time it needs to break down and digest the urine crystals.
However, that being said, many of our customers have used our product in a carpet cleaner machine and have had good success. Put a couple of ounces of our product to every gallon or two of water in the machine.
If the product was frozen will it still work?
Bacteria products are in a protected form called spores. They are highly resistant to changes in temperature. Once the frozen product is thawed the performance will still be effective.
We recommend that you allow the product to thaw in room temperature (may take a few days dependent on how frozen). Shake product prior to use.
Will a carpet treated with this product pass a black light inspection?
There is a good explanation for the faint glow you see in your carpet. As you've noticed, the bright glow of the urine is not there. The biological ingredients in our product give off a false positive under the blacklight. That means that the beneficial bacteria, when active, will glow under the blacklight. As time goes by and the urine is consumed and the bacteria go dormant and they are vacuumed up, the glow will fade.
As for turning your house into a "bacterial heaven," people and pets are safe around the dormant bacteria even if you left them in your carpet. But as you vacuum, they are picked up out of the carpet. People and pets are also safe around the active bacteria so you don't need to worry about that either.
What is the chemistry of the stain and odor eliminator?
We do not have any “free” enzymes in our products. Our biological products contain a carefully selected stable consortium of safe (non-pathogenic) Bacillus spore microorganisms. Furthermore, our stabilized multi-spore blend formulation is specifically designed to improve liquefaction and digestion of fats, oils, grease, and other organic deposits through production of multiple enzymes including high levels of amylase, cellulase, lipase and protease. This provides a wide range of degradation capabilities and the ability to work under aerobic and anaerobic conditions. Here are some particulars, bacteria count 1.0 x 10^9 cfu/gm and stability 2 years at 35° - 95°F (2° - 35°C). Since there are no “free” enzymes and the microorganisms are in a spore state they are exceptionally durable and can be stored in a wider range of conditions with increased shelf life.
OXY STAIN REMOVER
What are the ingredients?
Water, hydrogen peroxide, sodium laurel ether sulfate, proprietary ethoxylated alcohol, d-limonene, potassium pyrophosphate.
What stains can it be used on?
Our Professional Strength Oxy formula will remove your toughest set-in stains caused by urine, feces, vomit, blood, dirt, grass, juice, chocolate, coffee, tea, blueberries, tomato sauce, ink, red wine and much more.
Does it work on old stains?
Yes. For old stains, spray the product on the troubled area and leave it until it dries. Wipe or rinse with water if needed.
What surfaces can it be used on?
Our Oxy Stain Remover is chlorine free and color safe. Certified Safe for use on all carpet types. We have earned the Seal of Approval from the trusted Carpet and Rug Institute (CRI). There is nothing that can stain or bleach, so it’s safe to use on all types of material. It’s always a good idea to spot test a small area first.
Is the product guaranteed?
Yes, all Rocco & Roxie products come with our 100% Happiness Guarantee. Our policy is, if you’re not happy, we’re not happy.
If you aren’t completely satisfied, give us a call at 800-933-9921 or send an e-mail to help@roccoandroxie.com.
safety information
- Irritating to eyes: In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.
- Irritating to skin: Skin contact may produce a temporary bleaching effect. Wash with soap and water.
- If Ingested: Drink water or milk. Consult a physician.
pH: 5 - 7
- Degradability: Biodegradable
LITTER BOX ODOR ELIMINATOR
What are the ingredients?
Natural corncob pieces, proprietary odor eliminator.
What is the fragrance?
It's an essential oil based fragrance. In the overall formula, there is less than 0.1% of cinnamon oil, methyl salicylate (purified wintergreen oil), eucalyptus oil, citrus oil, citronella oil, and clove oil.
Will this work with flushable litter?
Yes, our Litter Box Odor Eliminator can be flushed down the toilet.
To Use:
Litter Box Odor Eliminator can be used in litter boxes, garbage cans, diaper pails, and so much more. Made with all natural corncob granules, it is non-toxic, pet & people friendly and 100% biodegradable. You can use as little or as much as you like.
To Use:
For use in litter boxes open flip top, hold bottle over litter and shake container to dispense granules over entire litter box. It shouldn’t take much to get rid of the smell but you can add as much as you want as often as you want to keep the litter box odor away.
For Use In Garbage Cans, Diaper Pails, Etc..
To knock back the smell in your garbage can or diaper pail, just sprinkle a little Litter Box Odor Eliminator in the container as needed.
STAIN & ODOR ELIMINATOR
STAIN & ODOR ELIMINATOR
How do I use the Stain & Odor Eliminator?
The biggest problem pet owners face today is effectively removing all the pet urine from carpeting.
Rocco & Roxie 3-in-1 formula uses both bacteria and enzymes. Enzymes only break up the urine...they do not consume the urine!
The theory behind a bacteria based product is very technical, but really quite simple. Bacteria are living microorganisms. Like any living thing, they must have food in order to live. When applied to the carpeting, the bacteria will create enzymes to break down the urine into tiny pieces in order for the bacteria to digest the food. They will eat the urine to survive. Once the food source is gone, the bacteria will die. No more urine, no more bacteria and no more odor! NOTE: The bacteria must come in contact with the urine to be effective.
Our main objective is to physically remove as much of the urine as possible, before treating the area with any chemical products.
Here is a tip to use less Rocco & Roxie, first use water. Water will dilute the concentrated urine and help carry the urine out of the carpeting. Using water to dilute the urine allows you to use less enzyme product.
An important tool in the urine removal process is a liquid suction device, such as a portable extraction machine or a wet/dry vacuum. If you do not have a machine, you can manually remove most of the water by using highly absorbent cotton towels or paper towels.
To effectively remove any remaining urine residue, use Rocco & Roxie Stain and Odor Eliminator.
Fresh Urine
Step 1
Remove as much of the concentrated pet urine as possible by using paper towels or a highly absorbent cotton towel.
Step 2
Pour 4-6 ounces of fresh, warm WATER on the accident area. Extract or absorb this water from the carpeting. DO THIS STEP 2-3 MORE TIMES. Remember, we are trying to dilute and remove as much of the urine as possible. The more urine we are able to remove through dilution and extraction, the better chance our bacteria will have in digesting the remaining urine residue.
Step 3
Apply Rocco & Roxie Stain & Odor Eliminator to the area. Make sure you use enough product to wet the entire area. Set the sprayer to the Stream setting instead of the Spray setting to get more of the product directly on the trouble-spot and less into the air.
Step 4
Allow the product to sit for 10 minutes or longer. On older, dried spots, allow to sit overnight.
Step 5
Extract or absorb as much of the product as possible and allow to air dry. Helpful Hint: Cover area with a dry towel and place a weight on top of the towel. The liquid will wick into the towel as it dries.
Step 6
Once dried, vacuum and inspect treated area. Odor should be gone. If not, repeat procedure.
NOTE: For older urine stains and odors, follow steps 2-6. The above procedure is also effective for removing vomit!
What surfaces can I use it on?
TILE
Many customers have had success using our product on tile and grout. You can spray or pour it on and leave it. Let it work its way down into the tile, as urine would, to get down and eliminate it.
WOOD
Many customers have had success using our product on wood. You can spray or pour it on and leave it. Let it work its way down into the wood as urine would, to get down and eliminate it. It is water-based so you don't want to use too much and cause swelling.
COUCH
Many customers have had great success using our product to clean couch cushions. If you can take the covers off of the cushions, let them soak in the washing machine for about 30 minutes with a cup of our product in the warm water and then wash as you normally would. Spray the cushions while the covers are off to get to any urine that may have gotten into the cushions. If you cannot take the covers off, just apply enough of our product to get down into the cushions where the urine may have gone. If the product comes in contact with the urine, it will eliminate it.
MATTRESS
Many customers have had success using our product on mattresses. You can spray or pour it on and leave it. If the product does come in contact with the urine, it will eliminate it.
LEATHER
Although our product is water-based and you usually don't want to use water on leather, many of our customers have had great success using our stain and odor eliminator on their leather couches and chairs. Spray enough to cover the trouble-spot and leave it for a couple of days. It probably won't take that long to dry. If the odor is still there, that means the urine has gone deep into the leather and you'll need to reapply. Be sure to apply enough to get deep enough to get to the urine.
CONCRETE
Our product will work on concrete but realize that there needs to be some kind of air exchange. In carpet, there is air exchange and it works fairly quickly. As you can imagine, concrete is somewhat porous but air exchange is minimal. So, apply the product soaking the area well and just leave it on. When it dries, check to see if the urine smell is gone. If not, apply again. Also, the product will work better at room temperature. If your spot is in a garage or outside, colder temps make it harder for it to work.
SILK/WOOL
Our Stain & Odor Eliminator is certified safe by the Carpet and Rug Institute as safe for all colorfast carpets. Additionally, it will not harm silk or wool. However, we always recommend testing for color fastness in a small inconspicuous (if possible) area before treating large areas.
Can I use the Stain & Odor Eliminator in the washing machine?
Yes, you can use our product in the laundry for clothes and bedding. Use about a cup of our product and pre-soak for about 30 minutes in warm water, then wash as usual.
What are the ingredients in the Stain & Odor Eliminator?
Water, Advanced Biological Blend, Non-ionic surfactant, Odor Counteractant, Opacifier.
Can I use this product in a carpet steam cleaner?
We do not recommend that you use our product in a steam cleaner. The super high heat will kill the biological ingredients in our product thus rendering it ineffective. It's best to pre-treat the problem areas first with our product, let it sit overnight if possible, then steam clean as normal a day or two later. The key is for the product to come in contact with the urine and then be given enough time to work. For old stains, spray the product on and leave it for a couple of days, if possible, to get down deep and consume the urine.
Can I use this product in a carpet shampooer?
We recommend that you don’t use our product in the carpet shampooer. It's better to pre-treat the problem areas, let it sit overnight if possible, then shampoo as normal. The key is for the product to come in contact with the urine and be given time to work. Using it in the shampooer puts it down and sucks it right back up. That doesn't allow it to go deep enough into the carpet (and pad), nor allow it the time it needs to break down and digest the urine crystals.
However, that being said, many of our customers have used our product in a carpet cleaner machine and have had good success. Put a couple of ounces of our product to every gallon or two of water in the machine.
If the product was frozen will it still work?
Bacteria products are in a protected form called spores. They are highly resistant to changes in temperature. Once the frozen product is thawed the performance will still be effective.
We recommend that you allow the product to thaw in room temperature (may take a few days dependent on how frozen). Shake product prior to use.
Will a carpet treated with this product pass a black light inspection?
There is a good explanation for the faint glow you see in your carpet. As you've noticed, the bright glow of the urine is not there. The biological ingredients in our product give off a false positive under the blacklight. That means that the beneficial bacteria, when active, will glow under the blacklight. As time goes by and the urine is consumed and the bacteria go dormant and they are vacuumed up, the glow will fade.
As for turning your house into a "bacterial heaven," people and pets are safe around the dormant bacteria even if you left them in your carpet. But as you vacuum, they are picked up out of the carpet. People and pets are also safe around the active bacteria so you don't need to worry about that either.
How do I use the Stain & Odor Eliminator?
The biggest problem pet owners face today is effectively removing all the pet urine from carpeting.
Rocco & Roxie 3-in-1 formula uses both bacteria and enzymes. Enzymes only break up the urine...they do not consume the urine!
The theory behind a bacteria based product is very technical, but really quite simple. Bacteria are living microorganisms. Like any living thing, they must have food in order to live. When applied to the carpeting, the bacteria will create enzymes to break down the urine into tiny pieces in order for the bacteria to digest the food. They will eat the urine to survive. Once the food source is gone, the bacteria will die. No more urine, no more bacteria and no more odor! NOTE: The bacteria must come in contact with the urine to be effective.
Our main objective is to physically remove as much of the urine as possible, before treating the area with any chemical products.
Here is a tip to use less Rocco & Roxie, first use water. Water will dilute the concentrated urine and help carry the urine out of the carpeting. Using water to dilute the urine allows you to use less enzyme product.
An important tool in the urine removal process is a liquid suction device, such as a portable extraction machine or a wet/dry vacuum. If you do not have a machine, you can manually remove most of the water by using highly absorbent cotton towels or paper towels.
To effectively remove any remaining urine residue, use Rocco & Roxie Stain and Odor Eliminator.
Fresh Urine
Step 1
Remove as much of the concentrated pet urine as possible by using paper towels or a highly absorbent cotton towel.
Step 2
Pour 4-6 ounces of fresh, warm WATER on the accident area. Extract or absorb this water from the carpeting. DO THIS STEP 2-3 MORE TIMES. Remember, we are trying to dilute and remove as much of the urine as possible. The more urine we are able to remove through dilution and extraction, the better chance our bacteria will have in digesting the remaining urine residue.
Step 3
Apply Rocco & Roxie Stain & Odor Eliminator to the area. Make sure you use enough product to wet the entire area. Set the sprayer to the Stream setting instead of the Spray setting to get more of the product directly on the trouble-spot and less into the air.
Step 4
Allow the product to sit for 10 minutes or longer. On older, dried spots, allow to sit overnight.
Step 5
Extract or absorb as much of the product as possible and allow to air dry. Helpful Hint: Cover area with a dry towel and place a weight on top of the towel. The liquid will wick into the towel as it dries.
Step 6
Once dried, vacuum and inspect treated area. Odor should be gone. If not, repeat procedure.
NOTE: For older urine stains and odors, follow steps 2-6. The above procedure is also effective for removing vomit!
What surfaces can I use it on?
TILE
Many customers have had success using our product on tile and grout. You can spray or pour it on and leave it. Let it work its way down into the tile, as urine would, to get down and eliminate it.
WOOD
Many customers have had success using our product on wood. You can spray or pour it on and leave it. Let it work its way down into the wood as urine would, to get down and eliminate it. It is water-based so you don't want to use too much and cause swelling.
COUCH
Many customers have had great success using our product to clean couch cushions. If you can take the covers off of the cushions, let them soak in the washing machine for about 30 minutes with a cup of our product in the warm water and then wash as you normally would. Spray the cushions while the covers are off to get to any urine that may have gotten into the cushions. If you cannot take the covers off, just apply enough of our product to get down into the cushions where the urine may have gone. If the product comes in contact with the urine, it will eliminate it.
MATTRESS
Many customers have had success using our product on mattresses. You can spray or pour it on and leave it. If the product does come in contact with the urine, it will eliminate it.
LEATHER
Although our product is water-based and you usually don't want to use water on leather, many of our customers have had great success using our stain and odor eliminator on their leather couches and chairs. Spray enough to cover the trouble-spot and leave it for a couple of days. It probably won't take that long to dry. If the odor is still there, that means the urine has gone deep into the leather and you'll need to reapply. Be sure to apply enough to get deep enough to get to the urine.
CONCRETE
Our product will work on concrete but realize that there needs to be some kind of air exchange. In carpet, there is air exchange and it works fairly quickly. As you can imagine, concrete is somewhat porous but air exchange is minimal. So, apply the product soaking the area well and just leave it on. When it dries, check to see if the urine smell is gone. If not, apply again. Also, the product will work better at room temperature. If your spot is in a garage or outside, colder temps make it harder for it to work.
SILK/WOOL
Our Stain & Odor Eliminator is certified safe by the Carpet and Rug Institute as safe for all colorfast carpets. Additionally, it will not harm silk or wool. However, we always recommend testing for color fastness in a small inconspicuous (if possible) area before treating large areas.
Can I use the Stain & Odor Eliminator in the washing machine?
Yes, you can use our product in the laundry for clothes and bedding. Use about a cup of our product and pre-soak for about 30 minutes in warm water, then wash as usual.
What are the ingredients in the Stain & Odor Eliminator?
Water, Advanced Biological Blend, Non-ionic surfactant, Odor Counteractant, Opacifier.
Can I use this product in a carpet steam cleaner?
We do not recommend that you use our product in a steam cleaner. The super high heat will kill the biological ingredients in our product thus rendering it ineffective. It's best to pre-treat the problem areas first with our product, let it sit overnight if possible, then steam clean as normal a day or two later. The key is for the product to come in contact with the urine and then be given enough time to work. For old stains, spray the product on and leave it for a couple of days, if possible, to get down deep and consume the urine.
Can I use this product in a carpet shampooer?
We recommend that you don’t use our product in the carpet shampooer. It's better to pre-treat the problem areas, let it sit overnight if possible, then shampoo as normal. The key is for the product to come in contact with the urine and be given time to work. Using it in the shampooer puts it down and sucks it right back up. That doesn't allow it to go deep enough into the carpet (and pad), nor allow it the time it needs to break down and digest the urine crystals.
However, that being said, many of our customers have used our product in a carpet cleaner machine and have had good success. Put a couple of ounces of our product to every gallon or two of water in the machine.
If the product was frozen will it still work?
Bacteria products are in a protected form called spores. They are highly resistant to changes in temperature. Once the frozen product is thawed the performance will still be effective.
We recommend that you allow the product to thaw in room temperature (may take a few days dependent on how frozen). Shake product prior to use.
Will a carpet treated with this product pass a black light inspection?
There is a good explanation for the faint glow you see in your carpet. As you've noticed, the bright glow of the urine is not there. The biological ingredients in our product give off a false positive under the blacklight. That means that the beneficial bacteria, when active, will glow under the blacklight. As time goes by and the urine is consumed and the bacteria go dormant and they are vacuumed up, the glow will fade.
As for turning your house into a "bacterial heaven," people and pets are safe around the dormant bacteria even if you left them in your carpet. But as you vacuum, they are picked up out of the carpet. People and pets are also safe around the active bacteria so you don't need to worry about that either.
OXY STAIN REMOVER
OXY STAIN REMOVER
What are the ingredients?
Water, hydrogen peroxide, sodium laurel ether sulfate, proprietary ethoxylated alcohol, d-limonene, potassium pyrophosphate.
What stains can it be used on?
Our Professional Strength Oxy formula will remove your toughest set-in stains caused by urine, feces, vomit, blood, dirt, grass, juice, chocolate, coffee, tea, blueberries, tomato sauce, ink, red wine and much more.
Does it work on old stains?
Yes. For old stains, spray the product on the troubled area and leave it until it dries. Wipe or rinse with water if needed.
What surfaces can it be used on?
Our Oxy Stain Remover is chlorine free and color safe. Certified Safe for use on all carpet types. We have earned the Seal of Approval from the trusted Carpet and Rug Institute (CRI). There is nothing that can stain or bleach, so it’s safe to use on all types of material. It’s always a good idea to spot test a small area first.
Is the product guaranteed?
Yes, all Rocco & Roxie products come with our 100% Happiness Guarantee. Our policy is, if you’re not happy, we’re not happy.
If you aren’t completely satisfied, give us a call at 800-933-9921 or send an e-mail to help@roccoandroxie.com.
What are the ingredients?
Water, hydrogen peroxide, sodium laurel ether sulfate, proprietary ethoxylated alcohol, d-limonene, potassium pyrophosphate.
What stains can it be used on?
Our Professional Strength Oxy formula will remove your toughest set-in stains caused by urine, feces, vomit, blood, dirt, grass, juice, chocolate, coffee, tea, blueberries, tomato sauce, ink, red wine and much more.
Does it work on old stains?
Yes. For old stains, spray the product on the troubled area and leave it until it dries. Wipe or rinse with water if needed.
What surfaces can it be used on?
Our Oxy Stain Remover is chlorine free and color safe. Certified Safe for use on all carpet types. We have earned the Seal of Approval from the trusted Carpet and Rug Institute (CRI). There is nothing that can stain or bleach, so it’s safe to use on all types of material. It’s always a good idea to spot test a small area first.
Is the product guaranteed?
Yes, all Rocco & Roxie products come with our 100% Happiness Guarantee. Our policy is, if you’re not happy, we’re not happy.
If you aren’t completely satisfied, give us a call at 800-933-9921 or send an e-mail to help@roccoandroxie.com.
LITTER BOX ODOR ELIMINATOR
LITTER BOX ODOR ELIMINATOR
What are the ingredients?
Natural corncob pieces, proprietary odor eliminator.
What is the fragrance?
It's an essential oil based fragrance. In the overall formula, there is less than 0.1% of cinnamon oil, methyl salicylate (purified wintergreen oil), eucalyptus oil, citrus oil, citronella oil, and clove oil.
Will this work with flushable litter?
Yes, our Litter Box Odor Eliminator can be flushed down the toilet.
To Use:
Litter Box Odor Eliminator can be used in litter boxes, garbage cans, diaper pails, and so much more. Made with all natural corncob granules, it is non-toxic, pet & people friendly and 100% biodegradable. You can use as little or as much as you like.
To Use:
For use in litter boxes open flip top, hold bottle over litter and shake container to dispense granules over entire litter box. It shouldn’t take much to get rid of the smell but you can add as much as you want as often as you want to keep the litter box odor away.
For Use In Garbage Cans, Diaper Pails, Etc..
To knock back the smell in your garbage can or diaper pail, just sprinkle a little Litter Box Odor Eliminator in the container as needed.
What are the ingredients?
Natural corncob pieces, proprietary odor eliminator.
What is the fragrance?
It's an essential oil based fragrance. In the overall formula, there is less than 0.1% of cinnamon oil, methyl salicylate (purified wintergreen oil), eucalyptus oil, citrus oil, citronella oil, and clove oil.
Will this work with flushable litter?
Yes, our Litter Box Odor Eliminator can be flushed down the toilet.
To Use:
Litter Box Odor Eliminator can be used in litter boxes, garbage cans, diaper pails, and so much more. Made with all natural corncob granules, it is non-toxic, pet & people friendly and 100% biodegradable. You can use as little or as much as you like.
To Use:
For use in litter boxes open flip top, hold bottle over litter and shake container to dispense granules over entire litter box. It shouldn’t take much to get rid of the smell but you can add as much as you want as often as you want to keep the litter box odor away.
For Use In Garbage Cans, Diaper Pails, Etc..
To knock back the smell in your garbage can or diaper pail, just sprinkle a little Litter Box Odor Eliminator in the container as needed.
TREATS
TREATS
TREATS
GOURMET JERKY STICKS
GOURMET JERKY STICKS
Are the Jerky Sticks made in the USA?
Yes, our Jerky Sticks are made in the USA with 100% USA ingredients.
What is the shelf life of the Jerky Sticks?
The shelf life is 1 year. The expiration date is on the top right corner of the back of the bag.
Is it bad if I let my Jerky Sticks dry out?
If the sticks are drier than usual, they are still safe for your dogs.
Are the Jerky Sticks made in the USA?
Yes, our Jerky Sticks are made in the USA with 100% USA ingredients.
What is the shelf life of the Jerky Sticks?
The shelf life is 1 year. The expiration date is on the top right corner of the back of the bag.
Is it bad if I let my Jerky Sticks dry out?
If the sticks are drier than usual, they are still safe for your dogs.
Is Garlic bad for dogs?
We have done quite a bit of research on the issue of garlic in our treats. We have found sources that say garlic is not good for dogs. Others say garlic is not harmful, and in fact some veterinarians promote the health benefits of garlic for dogs. It is common thought that a tiny amount of garlic is not harmful or helpful.
The spice blend that goes into our jerky sticks is very small and the amount of garlic that goes into the spice blend is a very small part of it. So for each beef, chicken, or turkey stick treat, there is a minuscule amount of garlic. This amount of garlic is so small that it could not be considered a health risk or health benefit, for that matter.
We have pets that have been eating our dog treats for years with no adverse effects. We also have customers who have told us of their pets who are very sensitive to certain foods and treats who have had no problems when given our Rocco & Roxie Jerky Sticks.
Here are some interesting links to information about garlic for dogs:
http://www.dogfoodadvisor.com/red-flag-ingredients/dog-food-garlic/
http://www.dogsnaturallymagazine.com/garlic-for-dogs-poison-or-medicine/
We also have a Liver Treat that is 100% liver that is very popular. We are also developing new treats that will be "organic."
Here is some more info about garlic for dogs.
"Garlic (Allium sativum) is considered to be less toxic and safe for dogs than onion when used in moderation. Allicin and ajoene, pharmacologically active agents in garlic, are potent cardiac and smooth muscle relaxants, vasodilators, and hypotensive agents (Malik and Siddiqui, 1981; Mayeux et al., 1988; Martin et al., 1992). Lee et al. (2000) studied whether dogs given garlic extract developed hemolytic anemia. Garlic extract was administered intragastrically (1.25 ml/kg of b.wt. (5 g of whole garlic/kg) once a day for 7 days). Compared with initial values, erythrocyte count, haematocrit and hemoglobin concentration decreased to a minimum value on days 9 to 11. Heinz body formation, an increase in erythrocyte-reduced glutathione concentration, and eccentrocytes were also detected, however, no dog developed hemolytic anemia. Eccentrocytosis appears to be a major diagnostic feature of garlic-induced hemolysis in dogs (Lee et al., 2000; Yamato et al.,2005)."
Here's the link to the website for the whole article: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2984110/
What is the ph of the jerky sticks?
Since our Rocco & Roxie Jerky Treats are almost 100% beef, chicken, or turkey with a few spices added, I found this pH information on the FDA website. Here's the link that gives the pH of many types of foods, including meat: http://www.fda.gov/Food/FoodborneIllnessContaminants/CausesOfIllnessBadBugBook/ucm122561.htm
By the way, our Rocco & Roxie Liver Treat is 100% liver, no spices added.
Is it bad if i let my jerky sticks dry out?
Sounds like food safety is very important to you for your pets, as it is for us. We evaluate every ingredient in our products very closely and make sure it's something we're comfortable serving our own pets. That's why we're so proud of our Jerky Treats, made locally in the USA. The sodium nitrite is a naturally-occurring mineral that is used to prevent any possibility of botulism or food-borne illness in meat. It's included in trace amounts for safety. In fact, almost every jerky for humans has it in there, too. Many other popular dog treats contain extra, unnecessary oils, fats, and fillers. We pride ourselves on the very short list of ingredients in our treats -- the first and main one being American-raised beef. What many people aren't totally aware of is that sodium nitrite is naturally found in so many of the foods we eat, including most vegetables because it's an element of soil. Here's an informative article about it that you may find interesting, and it may make you less concerned about nitrites.
http://culinaryarts.about.com/od/seasoningflavoring/a/nitrates.htm
May we suggest our liver treats? They are 100% beef liver that is thinly sliced and also slow-smoked. No other ingredients.
how many calories are in each jerky stick?
Each jerky stick is roughly 55 kcal.
LIVER TREATS
LIVER TREATS
What are the ingredients?
100% beef liver from cows raised in the USA.
Are the treats hard or soft?
Our Rocco & Roxie Liver treats are intended to be dry and crunchy. If you would prefer a softer, moister treat, we recommend our Jerky Sticks.
What is the shelf life of the product?
The shelf life is 2 years. The expiration date is on the back of the bag.
What are the ingredients?
100% beef liver from cows raised in the USA.
Are the treats hard or soft?
Our Rocco & Roxie Liver treats are intended to be dry and crunchy. If you would prefer a softer, moister treat, we recommend our Jerky Sticks.
What is the shelf life of the product?
The shelf life is 2 years. The expiration date is on the back of the bag.
GOURMET JERKY STICKS
Are the Jerky Sticks made in the USA?
Yes, our Jerky Sticks are made in the USA with 100% USA ingredients.
What is the shelf life of the Jerky Sticks?
The shelf life is 1 year. The expiration date is on the top right corner of the back of the bag.
Is it bad if I let my Jerky Sticks dry out?
If the sticks are drier than usual, they are still safe for your dogs.
How MANY calories are in each jerky stick?
Each jerky stick is roughly 55 kcal.
Is Garlic bad for dogs?
We have done quite a bit of research on the issue of garlic in our treats. We have found sources that say garlic is not good for dogs. Others say garlic is not harmful, and in fact some veterinarians promote the health benefits of garlic for dogs. It is common thought that a tiny amount of garlic is not harmful or helpful.
The spice blend that goes into our jerky sticks is very small and the amount of garlic that goes into the spice blend is a very small part of it. So for each beef, chicken, or turkey stick treat, there is a minuscule amount of garlic. This amount of garlic is so small that it could not be considered a health risk or health benefit, for that matter.
We have pets that have been eating our dog treats for years with no adverse effects. We also have customers who have told us of their pets who are very sensitive to certain foods and treats who have had no problems when given our Rocco & Roxie Jerky Sticks.
Here are some interesting links to information about garlic for dogs:
http://www.dogfoodadvisor.com/red-flag-ingredients/dog-food-garlic/
http://www.dogsnaturallymagazine.com/garlic-for-dogs-poison-or-medicine/
We also have a Liver Treat that is 100% liver that is very popular. We are also developing new treats that will be "organic."
Here is some more info about garlic for dogs.
"Garlic (Allium sativum) is considered to be less toxic and safe for dogs than onion when used in moderation. Allicin and ajoene, pharmacologically active agents in garlic, are potent cardiac and smooth muscle relaxants, vasodilators, and hypotensive agents (Malik and Siddiqui, 1981; Mayeux et al., 1988; Martin et al., 1992). Lee et al. (2000) studied whether dogs given garlic extract developed hemolytic anemia. Garlic extract was administered intragastrically (1.25 ml/kg of b.wt. (5 g of whole garlic/kg) once a day for 7 days). Compared with initial values, erythrocyte count, haematocrit and hemoglobin concentration decreased to a minimum value on days 9 to 11. Heinz body formation, an increase in erythrocyte-reduced glutathione concentration, and eccentrocytes were also detected, however, no dog developed hemolytic anemia. Eccentrocytosis appears to be a major diagnostic feature of garlic-induced hemolysis in dogs (Lee et al., 2000; Yamato et al.,2005)."
Here's the link to the website for the whole article: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2984110/
What is the ph of the jerky sticks?
Since our Rocco & Roxie Jerky Treats are almost 100% beef, chicken, or turkey with a few spices added, I found this pH information on the FDA website. Here's the link that gives the pH of many types of foods, including meat: http://www.fda.gov/Food/FoodborneIllnessContaminants/CausesOfIllnessBadBugBook/ucm122561.htm
By the way, our Rocco & Roxie Liver Treat is 100% liver, no spices added.
Is it bad if I let my Jerky Sticks dry out?
Sounds like food safety is very important to you for your pets, as it is for us. We evaluate every ingredient in our products very closely and make sure it's something we're comfortable serving our own pets. That's why we're so proud of our Jerky Treats, made locally in the USA. The sodium nitrite is a naturally-occurring mineral that is used to prevent any possibility of botulism or food-borne illness in meat. It's included in trace amounts for safety. In fact, almost every jerky for humans has it in there, too. Many other popular dog treats contain extra, unnecessary oils, fats, and fillers. We pride ourselves on the very short list of ingredients in our treats -- the first and main one being American-raised beef. What many people aren't totally aware of is that sodium nitrite is naturally found in so many of the foods we eat, including most vegetables because it's an element of soil. Here's an informative article about it that you may find interesting, and it may make you less concerned about nitrites.
http://culinaryarts.about.com/od/seasoningflavoring/a/nitrates.htm
May we suggest our liver treats? They are 100% beef liver that is thinly sliced and also slow-smoked. No other ingredients.
LIVER TREATS
What are the ingredients?
100% beef liver from cows raised in the USA.
Are the treats hard or soft?
Our Rocco & Roxie Liver treats are intended to be dry and crunchy. If you would prefer a softer, moister treat, we recommend our Jerky Sticks.
What is the shelf life of the product?
The shelf life is 2 years. The expiration date is on the back of the bag.
What is the calorie count?
Our liver treats are roughly 45 kcal per oz.
GROOMING
GROOMING
GROOMING
SHAMPOOS
SHAMPOOS
What are the ingredients?
Soothe:
Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Shea Butter, Chamomile, Rosemary, Oat Extract, Aloe Vera Extract, Almond Butter, Olive Oil, Mango Fragrance
Calm:
Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Aloe Vera Extract, Chamomile, Rosemary, Honey Extract Fragrance
Shine:
Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Vitamin A, Geranium, Chamomile, Peppermint Fragrance, Argan Oil
What is the pH of the shampoos?
All of our formulas are in a neutral pH range from 6-7.5 so they are safe for eyes and sensitive skin.
Are they made in the USA?
Yes. Our shampoos are lovingly made in the USA from our family to yours.
Are the shampoos tear free?
Here is the answer from our chemist: "All shampoo should be avoided in the eye area however this shampoo has a more mild gentle surfactant system to help reduce eye irritation.
Will it make a topical flea medication less effective?
I went to our chemist with this question and here's the answer:
"Our shampoo formulas contain mild surfactants (soaps) which cleanse the dog's skin and fur so I would not recommend bathing the dog until 48hrs after application of the topical flea medication. As long as that time has passed, there will be no changes in efficacy of the flea medication since they absorb fairly quickly into the dog's system."
Do all of the formulas have coconut based cleansers in them?
Yes.
What are the ingredients?
Soothe:
Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Shea Butter, Chamomile, Rosemary, Oat Extract, Aloe Vera Extract, Almond Butter, Olive Oil, Mango Fragrance
Calm:
Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Aloe Vera Extract, Chamomile, Rosemary, Honey Extract Fragrance
Shine:
Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Vitamin A, Geranium, Chamomile, Peppermint Fragrance, Argan Oil
What is the pH of the shampoos?
All of our formulas are in a neutral pH range from 6-7.5 so they are safe for eyes and sensitive skin.
Are they made in the USA?
Yes. Our shampoos are lovingly made in the USA from our family to yours.
Are the shampoos tear free?
Here is the answer from our chemist: "All shampoo should be avoided in the eye area however this shampoo has a more mild gentle surfactant system to help reduce eye irritation.
Will it make a topical flea medication less effective?
I went to our chemist with this question and here's the answer: "Our shampoo formulas contain mild surfactants (soaps) which cleanse the dog's skin and fur so I would not recommend bathing the dog until 48hrs after application of the topical flea medication. As long as that time has passed, there will be no changes in efficacy of the flea medication since they absorb fairly quickly into the dog's system."
Do all of the formulas have coconut based cleansers in them?
Yes.
SHAMPOOS
What are the ingredients?
Soothe:
Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Shea Butter, Chamomile, Rosemary, Oat Extract, Aloe Vera Extract, Almond Butter, Olive Oil, Mango Fragrance
Calm:
Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Aloe Vera Extract, Chamomile, Rosemary, Honey Extract Fragrance
Shine:
Purified water, gentle surfactant blend (with coconut-based cleanser), opacifier, glycerin, Vitamin A, Geranium, Chamomile, Peppermint Fragrance, Argan Oil
What is the pH of the shampoos?
All of our formulas are in a neutral pH range from 6-7.5 so they are safe for eyes and sensitive skin.
Are they made in the USA?
Yes. Our shampoos are lovingly made in the USA from our family to yours.
Are the shampoos tear free?
Here is the answer from our chemist: "All shampoo should be avoided in the eye area however this shampoo has a more mild gentle surfactant system to help reduce eye irritation.
Will it make a topical flea medication less effective?
I went to our chemist with this question and here's the answer:
"Our shampoo formulas contain mild surfactants (soaps) which cleanse the dog's skin and fur so I would not recommend bathing the dog until 48hrs after application of the topical flea medication. As long as that time has passed, there will be no changes in efficacy of the flea medication since they absorb fairly quickly into the dog's system."
Do all of the formulas have coconut based cleansers in them?
Yes.
TOYS
TOYS
TOYS
BONE ROPES
BONE ROPES
NEARLY INDESTRUCTIBLE
TOY BALLS
Are they made in the USA?
Yes, they are made right here in the good ‘ol USA.
Do they Squeak?
They do not squeak. It is a hollow ball with holes on two sides.
Are they hard?
They are made from TPE (thermoplastic elastomer) that has similar flexibility to rubber but far stronger durability. They can be squeezed in your hand but will hold up well to your dogs chewing.
Do they have holes in them?
Yes, there are two holes.
Can they hold treats?
Yes, they can hold treats. If you want the treats to stay in, they will need to be large treats. The Rocco & Roxie Jerky Sticks would work great!
How heavy are they?
The 2.5” is 1.6 oz
The 4” ball is 7 oz
DINOSAUR PLUSH TOYS
What are the sizes?
T-Rex: 11" tall x 16" wide
Triceratops: 7" tall x 15" wide
Brontosaurus: 11" tall x 14" wide
Mammoth: 9" tall x 14" wide
Vulture: 12" tall x 10" wide
Lamb: 9" tall x 11" wide
Are they machine washable?
It is recommended to hand wash these plush toys and let them air dry. But we have been told by customers that they machined washed these toys with no problems.
Do they squeak?
Yes!
BONE ROPES
What are they made of?
Our Bone Ropes are made of thick all-natural cotton strands.
How long are the ropes?
From end to end, the bone ropes are 10 inches.
What are they made of?
Our Bone Ropes are made of thick all-natural cotton strands.
How long are the ropes?
From end to end, the bone ropes are 10 inches.
What are they made of?
Our Bone Ropes are made of thick all-natural cotton strands.
How long are the ropes?
From end to end, the bone ropes are 10 inches.
NEARLY INDESTRUCTIBLE
TOY BALLS
NEARLY INDESTRUCTIBLE
TOY BALLS
Are they made in the USA?
Yes, they are made right here in the good ‘ol USA.
Do they Squeak?
They do not squeak. It is a hollow ball with holes on two sides.
Are they hard?
They are made from TPE (thermoplastic elastomer) that has similar flexibility to rubber but far stronger durability. They can be squeezed in your hand but will hold up well to your dogs chewing.
Do they have holes in them?
Yes, there are two holes.
Can they hold treats?
Yes, they can hold treats. If you want the treats to stay in, they will need to be large treats. The Rocco & Roxie Jerky Sticks would work great!
How heavy are they?
The 2.5” is 1.6 oz
The 4” ball is 7 oz
Are they made in the USA?
Yes, they are made right here in the good ‘ol USA.
Do they Squeak?
They do not squeak. It is a hollow ball with holes on two sides.
Are they hard?
They are made from TPE (thermoplastic elastomer) that has similar flexibility to rubber but far stronger durability. They can be squeezed in your hand but will hold up well to your dogs chewing.
Do they have holes in them?
Yes, there are two holes.
Can they hold treats?
Yes, they can hold treats. If you want the treats to stay in, they will need to be large treats. The Rocco & Roxie Jerky Sticks would work great!
How heavy are they?
The 2.5” is 1.6 oz
The 4” ball is 7 oz
DINOSAUR PLUSH TOYS
DINOSAUR PLUSH TOYS
What are the sizes?
T-Rex: 11" tall x 16" wide
Triceratops: 7" tall x 15" wide
Brontosaurus: 11" tall x 14" wide
Mammoth: 9" tall x 14" wide
Vulture: 12" tall x 10" wide
Lamb: 9" tall x 11" wide
Are they machine washable?
It is recommended to hand wash these plush toys and let them air dry. But we have been told by customers that they machined washed these toys with no problems.
Do they squeak?
Yes!
What are the sizes?
T-Rex: 11" tall x 16" wide
Triceratops: 7" tall x 15" wide
Brontosaurus: 11" tall x 14" wide
Mammoth: 9" tall x 14" wide
Vulture: 12" tall x 10" wide
Lamb: 9" tall x 11" wide
Are they machine washable?
It is recommended to hand wash these plush toys and let them air dry. But we have been told by customers that they machined washed these toys with no problems.
Do they squeak?
Yes!
FASHION ACCESSORIES
FASHION ACCESSORIES
FASHION ACCESSORIES
BANDANAS
BANDANAS
BANDANAS
Are the bandanas machine washable?
Yes. Machine wash in cool or cold water and line dry or tumble low heat.
What are the dimensions of the bandanas?
Tiny: 12” x 12"
Small: 15” x 15
Medium: 18” x 18”
Large: 21” x 21”
* Bandanas are handmade so the sizes are approximate.
DOG TAGS
How much do the tags weigh?
The tag and steel ring weigh 0.4 oz.
What is it made of?
Our high-quality dog tags are made out of pure stainless steel and a durable color enamel.
COLLARS
Can they be washed?
Our webbing collars can be hand-washed with a mild detergent and warm water. We have also had customers report that they machine washed theirs with like-new results. It is recommended to put the collar inside a sock and tie a knot in it if you plan to machine wash it. This will prevent the metal on the collar from banging around inside your washer.
What are they made of?
Our collars are made of durable nylon webbing.
Are the bandanas machine washable?
Yes. Machine wash in cool or cold water and line dry or tumble low heat.
What are the dimensions of the bandanas?
Tiny: 12” x 12"
Small: 15” x 15
Medium: 18” x 18”
Large: 21” x 21”
* Bandanas are handmade so the sizes are approximate.
how much do the tags weigh?
The tag and steel ring weigh 0.4 oz.
What is it made of?
Our high-quality dog tags are made out of pure stainless steel and a durable color enamel.
DOG TAGS
How much do the tags weigh?
The tag and steel ring weigh 0.4 oz.
What is it made of?
Our high-quality dog tags are made out of pure stainless steel and a durable color enamel.
COLLARS
COLLARS
Can they be washed?
Our webbing collars can be hand-washed with a mild detergent and warm water. We have also had customers report that they machine washed theirs with like-new results. It is recommended to put the collar inside a sock and tie a knot in it if you plan to machine wash it. This will prevent the metal on the collar from banging around inside your washer.
What are they made of?
Our collars are made of durable nylon webbing.
Can they be washed?
Our webbing collars can be hand-washed with a mild detergent and warm water. We have also had customers report that they machine washed theirs with like-new results. It is recommended to put the collar inside a sock and tie a knot in it if you plan to machine wash it. This will prevent the metal on the collar from banging around inside your washer.
What are they made of?
Our collars are made of durable nylon webbing.
HEALTH & WELLNESS
HEALTH
&
WELLNESS
HEALTH
&
WELLNESS
HIP & JOINT SUPPLEMENT
HIP & JOINT SUPPLEMENT
HIP & JOINT SUPPLEMENT
What are the ingredients?
Active Ingredients:
Glucosamine HSL, MSM, Fish Oil, Chondroitin Sulfate, Balanced Kollagen (Egg shell membrane), Ascorbic Acid (Vitamin C), Tart Cherry, Curcumin (Turmeric root extract 95% curcuminoids), Vitamin E (d-alpha Tocopherol acetate), Bioperine
Other Ingredients:
Garbanzo Bean Flour, Palm Fruit Oil, Pea Flour, Flaxseed Meal, Natural Duck Flavoring, Sunflower Lecithin, Coconut Glycerin, Powdered Cellulose and Sorbic Acid
Is there a loading dose?
If desired, you can double the recommended dose for the first 4-6 weeks then continue with the recommended dose thereafter. During times of increased activity, like a hike or running, you can double the recommended dose for your dogs weight.
What is Kollagen?
Kollagen is a proprietary blend of egg shell membrane and Type II collagen, a major component in healthy ligaments, tendons, and muscles.
How many grams of Glucosamine are in a chew?
Each chew contains 450 mg of glucosamine.
How many calories are in a hip and joint chew?
There are roughly 16 kcal per Hip and Joint chew.
Why Palm Oil?
It makes me happy when pet owners are concerned about the health of their pets. We use Palm Oil because our soft chews are made with almost no heat, which is important to us in maintaining ingredient integrity, and we don’t have to use chemical binders. Our high quality Palm Oil is sustainably sourced. The Hip & Joint Supplement contains such a miniscule amount of palm oil that it could not be considered a health risk or health benefit, for that matter.
Are there any yeast products in this?
No, our Hip & Joint Supplement doesn't contain yeast.
Is there any chicken, or chicken byproducts in the chews?
No, there's no chicken or chicken byproduct in our Hip & Joint Supplement.
What would happen if my dog ate the whole jar?
There is no ingredient in our formula that is toxic in high doses. However, if your dog ate the entire jar, there is a chance he could experience diarrhea.
What are the ingredients?
Active Ingredients:
Glucosamine HSL, MSM, Fish Oil, Chondroitin Sulfate, Balanced Kollagen (Egg shell membrane), Ascorbic Acid (Vitamin C), Tart Cherry, Curcumin (Turmeric root extract 95% curcuminoids), Vitamin E (d-alpha Tocopherol acetate), Bioperine
Other Ingredients:
Garbanzo Bean Flour, Palm Fruit Oil, Pea Flour, Flaxseed Meal, Natural Duck Flavoring, Sunflower Lecithin, Coconut Glycerin, Powdered Cellulose and Sorbic Acid
Is there a loading dose?
If desired, you can double the recommended dose for the first 4-6 weeks then continue with the recommended dose thereafter. During times of increased activity, like a hike or running, you can double the recommended dose for your dogs weight.
What is Kollagen?
Kollagen is a proprietary blend of egg shell membrane and Type II collagen, a major component in healthy ligaments, tendons, and muscles.
How many grams of Glucosamine are in a chew?
Each chew contains 450 mg of glucosamine.
Why Palm Oil?
It makes me happy when pet owners are concerned about the health of their pets. We use Palm Oil because our soft chews are made with almost no heat, which is important to us in maintaining ingredient integrity, and we don’t have to use chemical binders. Our high quality Palm Oil is sustainably sourced. The Hip & Joint Supplement contains such a miniscule amount of palm oil that it could not be considered a health risk or health benefit, for that matter.
Are there any yeast products in this?
No, our Hip & Joint Supplement doesn't contain yeast.
Is there any chicken, or chicken byproducts in the chews?
No, there's no chicken or chicken byproduct in our Hip & Joint Supplement.
What would happen if my dog ate the whole jar?
There is no ingredient in our formula that is toxic in high doses. However, if your dog ate the entire jar, there is a chance he could experience diarrhea.
What are the ingredients?
Active Ingredients:
Glucosamine HSL, MSM, Fish Oil, Chondroitin Sulfate, Balanced Kollagen (Egg shell membrane), Ascorbic Acid (Vitamin C), Tart Cherry, Curcumin (Turmeric root extract 95% curcuminoids), Vitamin E (d-alpha Tocopherol acetate), Bioperine
Other Ingredients:
Garbanzo Bean Flour, Palm Fruit Oil, Pea Flour, Flaxseed Meal, Natural Duck Flavoring, Sunflower Lecithin, Coconut Glycerin, Powdered Cellulose and Sorbic Acid
Is there a loading dose?
If desired, you can double the recommended dose for the first 4-6 weeks then continue with the recommended dose thereafter. During times of increased activity, like a hike or running, you can double the recommended dose for your dogs weight.
What is Kollagen?
Kollagen is a proprietary blend of egg shell membrane and Type II collagen, a major component in healthy ligaments, tendons, and muscles.
How many grams of Glucosamine are in a chew?
Each chew contains 450 mg of glucosamine.
Why Palm Oil?
It makes me happy when pet owners are concerned about the health of their pets. We use Palm Oil because our soft chews are made with almost no heat, which is important to us in maintaining ingredient integrity, and we don’t have to use chemical binders. Our high quality Palm Oil is sustainably sourced. The Hip & Joint Supplement contains such a miniscule amount of palm oil that it could not be considered a health risk or health benefit, for that matter.
Are there any yeast products in this?
No, our Hip & Joint Supplement doesn't contain yeast.
Is there any chicken, or chicken byproducts in the chews?
No, there's no chicken or chicken byproduct in our Hip & Joint Supplement.
What would happen if my dog ate the whole jar?
There is no ingredient in our formula that is toxic in high doses. However, if your dog ate the entire jar, there is a chance he could experience diarrhea.
TRAINING
TRAINING
TRAINING
NO CHEW
NO CHEW
NO CHEW
What are the ingredients?
Purified water, emulsifier, copaiba oil, bitter agents, preservative.
Is it harmful for my pets?
No, it is not harmful for pets. There has been extensive research done on the ingredients of our No Chew and it is made safe for dogs and cats to ingest. However, the idea is they'll hate it so much they won’t go near anything that's been sprayed.
Is it harmful to humans?
No, our formulation is made safe for humans as well as pets. In fact, you can taste it if you want to!
Does it work for cats?
Yes, our customers have had great success using our No Chew for both dogs and cats.
What surfaces can it be used on?
It’s safe to use on carpets, furniture, hard surfaces, leather, and more. It’s always a good idea to spot test a small area first.
Is it harmful for plants?
Our No Chew does not contain any materials which are toxic to plants, so from that aspect it should be fine. Some plants are however, are more delicate than others use your discretion on the strength/how often you spray the plant.
What are the ingredients?
Purified water, emulsifier, copaiba oil, bitter agents, preservative.
Is it harmful for my pets?
No, it is not harmful for pets. There has been extensive research done on the ingredients of our No Chew and it is made safe for dogs and cats to ingest. However, the idea is they'll hate it so much they won’t go near anything that's been sprayed.
Is it harmful to humans?
No, our formulation is made safe for humans as well as pets. In fact, you can taste it if you want to!
Does it work for cats?
Yes, our customers have had great success using our No Chew for both dogs and cats.
What surfaces can it be used on?
It’s safe to use on carpets, furniture, hard surfaces, leather, and more. It’s always a good idea to spot test a small area first.
Is it harmful for plants?
Our No Chew does not contain any materials which are toxic to plants, so from that aspect it should be fine. Some plants are however, are more delicate than others use your discretion on the strength/how often you spray the plant.
What are the ingredients?
Purified water, emulsifier, copaiba oil, bitter agents, preservative.
Is it harmful for my pets?
No, it is not harmful for pets. There has been extensive research done on the ingredients of our No Chew and it is made safe for dogs and cats to ingest. However, the idea is they'll hate it so much they won’t go near anything that's been sprayed.
Is it harmful to humans?
No, our formulation is made safe for humans as well as pets. In fact, you can taste it if you want to!
Does it work for cats?
Yes, our customers have had great success using our No Chew for both dogs and cats.
What surfaces can it be used on?
It’s safe to use on carpets, furniture, hard surfaces, leather, and more. It’s always a good idea to spot test a small area first.
Is it harmful for plants?
Our No Chew does not contain any materials which are toxic to plants, so from that aspect it should be fine. Some plants are however, are more delicate than others use your discretion on the strength/how often you spray the plant.
ULTIMATE DOG BOX
ULTIMATE DOG BOX
ULTIMATE DOG BOX
ULTIMATE DOG BOX
ULTIMATE DOG BOX
Is this a subscription box?
No, this is not a monthly subscription.
Is this a subscription box?
No, this is not a monthly subscription.
ULTIMATE DOG BOX
Is this a subscription box?
No, this is not a monthly subscription.
Safety information
Stain & odor eliminator
- Irritating to eyes: Flush eyes with copious amounts of clean water, holding lids open. If irritation persists, consult a physician.
- Irritating to respiratory system: If irritation occurs, move to fresh air
- Irritating to skin: Prolonged or repeated contact can irritate skin. Wash with soap and water.
- If Ingested: Drink water or milk. Consult a physician.
- pH: 7-9
- Degradability: Biodegradable
oxy stain remover
- Irritating to eyes: In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.
- Irritating to skin: Skin contact may produce a temporary bleaching effect. Wash with soap and water.
- If Ingested: Drink water or milk. Consult a physician.
- pH: 5 - 7
- Degradability: Biodegradable
safety information
stain & odor eliminator
- Irritating to eyes: Flush eyes with copious amounts of clean water, holding lids open. If irritation persists, consult a physician.
- Irritating to respiratory system: If irritation occurs, move to fresh air
- Irritating to skin: Prolonged or repeated contact can irritate skin. Wash with soap and water.
- If Ingested: Drink water or milk. Consult a physician.
- pH: 7-9
- Degradability: Biodegradable
oxy stain remover
- Irritating to eyes: In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.
- Irritating to skin: Skin contact may produce a temporary bleaching effect. Wash with soap and water.
- If Ingested: Drink water or milk. Consult a physician.
- pH: 5 - 7
- Degradability: Biodegradable
safety information
stain & odor eliminator
- Irritating to eyes: Flush eyes with copious amounts of clean water, holding lids open. If irritation persists, consult a physician.
- Irritating to respiratory system: If irritation occurs, move to fresh air
- Irritating to skin: Prolonged or repeated contact can irritate skin. Wash with soap and water.
- If Ingested: Drink water or milk. Consult a physician.
- pH: 7-9
- Degradability: Biodegradable
oxy stain remover
- Irritating to eyes: In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.
- Irritating to skin: Skin contact may produce a temporary bleaching effect. Wash with soap and water.
- If Ingested: Drink water or milk. Consult a physician.
- pH: 5 - 7
- Degradability: Biodegradable