First, test an inconspicuous area for color fastness before using.

Fresh Urine

Step 1
Remove as much of the concentrated pet urine as possible by using paper towels or a highly absorbent cotton towel.

Step 2
Pour 4-6 ounces of fresh, warm WATER on the accident area. Extract or absorb this water from the carpeting. DO THIS STEP 2-3 MORE TIMES. Remember, we are trying to dilute and remove as much of the urine as possible. The more urine we are able to remove through dilution and extraction, the better chance our bacteria will have in digesting the remaining urine residue.

Step 3 (Start Here For Dried Urine)
Apply Rocco & Roxie Stain & Odor Eliminator to the area. Make sure you use enough product to wet the entire area. Set the sprayer to the Stream setting instead of the Spray setting to get more of the product directly on the trouble-spot and less into the air.

Step 4
Allow the product to sit for 10 minutes or longer. On older, dried spots, allow to sit overnight.

Step 5
Extract or absorb as much of the product as possible and allow to air dry. Helpful Hint: Cover area with a dry towel and place a weight on top of the towel. The liquid will wick into the towel as it dries.

Step 6
Once dried, vacuum and inspect treated area. Odor should be gone. If not, repeat procedure.

NOTE: For older urine stains and odors, follow steps 3-6. The above procedure is also effective for removing vomit!

For hard surfaces (tile, wood, concrete, etc):
Spray or pour the Stain & Odor Eliminator on the troubled area and leave it. Let it work its way down into the material as urine would, to get down and eliminate it. Be careful with wood though -- it is water-based, so if multiple applications are needed, you don’t want to reapply and saturate the area again until the first application is completely dry. Then, if there is a little bit of a film or residue (from the mild soaps) after it dries, you can simply wipe/mop it up with water.

If you have any questions please call us at 800-933-9921 or email help@roccoandroxie. We would love to talk you through the steps.

In order for our product to work, two things need to happen:

1) the product must come in contact with the urine. The urine may be deep into the carpet, into the pad, and maybe even the sub-floor, so apply enough so it gets down deep.

2) the product must be given time to work.

First, test an inconspicuous area for color fastness before using. Apply the product to the trouble area and leave it for 30 minutes. Then put a towel over the treated area with a weighted object and leave it overnight. Once dried, vacuum and inspect treated area. Odor should be gone. If not, repeat procedure.